Terms & Conditions

1. Who We Are

Lysi provides B2B integration, automation, consulting, and managed services to help organizations connect systems and improve workflows. Lysi operates through entities in the United States and Morocco. These terms are intended for business users and organizational clients.

2. Acceptance of Terms

By using this website, submitting a contact request, or otherwise interacting with Lysi online, you acknowledge that you have read and accepted these Terms & Conditions.

If you are acting on behalf of a company, you represent that you are authorized to bind that company to these terms.

3. Definitions

• Services: B2B consulting, implementation, integration, automation, support, and managed services provided by Lysi.
• Client: Any organization that purchases or receives Services from Lysi.
• Third-Party Platforms: External software, cloud services, EDI networks, and other systems used in connection with Services.
• SOW: Statement of Work, order form, MSA, or similar written agreement that defines project-specific obligations.

4. Scope of Services

Website content is for informational purposes. Any actual service engagement is governed by a separate signed agreement (for example, an MSA and/or SOW) that defines scope, timelines, deliverables, acceptance criteria, fees, and support terms.

If there is a conflict between these Terms & Conditions and a signed agreement, the signed agreement controls for that engagement.

5. Client Responsibilities

• Provide accurate information, timely approvals, and reasonably requested access to systems and personnel.
• Obtain and maintain all rights, licenses, and permissions necessary for third-party systems and data used in the engagement.
• Ensure any data shared with Lysi is lawfully collected and processed.

6. Fees, Invoicing, and Taxes

Service fees, billing schedules, reimbursable expenses, and payment terms are set out in the applicable SOW or order form. Unless otherwise agreed in writing, invoices are due according to the payment period stated in the relevant agreement.

Client is responsible for applicable taxes, duties, and similar charges, excluding taxes based on Lysi's net income.

7. Third-Party Platforms and Integrations

Lysi may configure or connect Third-Party Platforms as part of the Services. Lysi does not own or control those platforms and is not responsible for their uptime, availability, pricing, security incidents, policy changes, or discontinued features.

Client's use of Third-Party Platforms remains subject to the applicable third-party terms.

8. Intellectual Property

Each party retains ownership of its pre-existing intellectual property. Unless otherwise stated in a signed agreement, Lysi retains ownership of its methodologies, templates, tools, know-how, and reusable components.

Subject to payment of applicable fees, Client receives the license rights expressly granted in the governing service agreement.

9. Confidentiality

Each party agrees to protect the other party's confidential information using reasonable safeguards and to use such information only as necessary to perform or receive Services.

Confidentiality obligations do not apply to information that is publicly available without breach, independently developed, or lawfully received from a third party without restriction.

10. Data Protection and Privacy

Our handling of personal information collected through this website is described in our Privacy Policy.

For service engagements, data protection obligations may be addressed further in a separate contract or data processing terms.

SMS Terms of Service

By opting into SMS communications from LYSI Consulting LLC, you agree to receive SMS messages related to project updates, support communications, and other business-related notifications.

Message frequency may vary. Message and data rates may apply.

You can reply STOP to unsubscribe at any time or HELP for assistance.

Your phone number will not be shared with third parties for marketing purposes.

SMS consent is not shared with third parties or affiliates for marketing purposes.

For more information please see our Privacy Policy: https://lysi.co/privacy-policy/

11. Warranties and Disclaimers

Lysi will perform Services using commercially reasonable skill and care. Except as expressly stated in a signed agreement, the website and Services are provided on an "as is" and "as available" basis.

To the maximum extent permitted by law, Lysi disclaims implied warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of Liability

To the maximum extent permitted by law, Lysi is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, or goodwill.

Any liability arising from Services is subject to the limits set in the applicable signed agreement. If no such limit exists, total liability is limited to the amount paid by Client to Lysi for the specific Services giving rise to the claim in the twelve months before the event.

13. Indemnification

Client agrees to defend and indemnify Lysi from third-party claims arising from Client's unlawful or unauthorized use of Services, data, or Third-Party Platforms, except to the extent caused by Lysi's willful misconduct or material breach.

14. Term and Termination

These Terms & Conditions apply while you use this website. Service-specific start dates, renewal terms, suspension rights, and termination rights are set out in the relevant signed agreement.

Lysi may suspend or terminate access to the website for misuse, legal compliance reasons, or security concerns.

15. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of the jurisdiction of the contracting Lysi entity identified in the applicable signed agreement. If no signed agreement exists, they are governed by the laws of the Kingdom of Morocco for services provided by Lysi's Morocco entity and by applicable United States law for services provided by Lysi's United States entity, in each case without regard to conflict of law rules.

Any dispute related to these Terms & Conditions will be brought before the competent courts where the applicable contracting Lysi entity is established, unless otherwise agreed in writing.

16. Changes to These Terms

Lysi may update these Terms & Conditions from time to time. We will publish the revised version on this page and update the effective date above. Continued use of the website after updates constitutes acceptance of the revised terms.

17. Contact

For questions about these Terms & Conditions, contact us at hello@lysi.co or visit our Contact page.